Our Warranty Policy
Every engine we sell is backed by a clear, honest warranty. Know exactly what's covered — before and after your purchase.
What Our Warranty Means for You
We stand behind every part we sell. Here's the short version — full details below.
Every Part Inspected
All used engines are compression-tested and physically inspected by our team before they ever leave our warehouse.
Manufacturer Warranty on New Parts
New auto parts carry the full manufacturer's warranty. We help you navigate the claim process every step of the way.
Working Condition Guaranteed
We guarantee all used parts are in proper working condition at the time of delivery — or we make it right, fast.
On This Page
🆕 New Auto Parts 🔧 Used Auto Parts 🚫 Exclusions 📬 How to File a Claim 🚚 Shipping Costs 🏪 Local Service Centers ❓ QuestionsWarranty on New Auto Parts
All new auto parts sold by Engines For Sale USA are covered by the original manufacturer's warranty. These warranties are designed to protect you against defects in materials and workmanship under normal use conditions.
- New parts are backed by the full manufacturer warranty from the date of purchase.
- Warranty terms, duration, and conditions vary by manufacturer and part type.
- We provide all available documentation at time of sale to support your claim.
- Some manufacturers allow repairs to be performed at certified local service centers, subject to prior approval.
Warranty on Used Auto Parts
All used auto parts are sold "as-is", however that does not mean unverified. Every used engine and part undergoes a thorough inspection by our trained technicians before it is listed for sale or shipped to a customer.
- All used parts are physically inspected, compression-tested, and checked for known defects.
- Any defects identified during inspection are repaired or the part is replaced before delivery.
- We guarantee all used parts will be in proper working condition at the time of delivery.
- In certain cases, original manufacturer warranties may be transferable — subject to manufacturer approval and applicable transfer fees.
What Is Not Covered
To keep our warranty fair and transparent, the following situations are not covered under our warranty policy:
- Damage caused by improper installation, misuse, or neglect after delivery.
- Normal wear and tear over time.
- Damage resulting from accidents, collisions, flooding, or external impact.
- Parts modified, altered, or repaired by parties other than authorized technicians.
- Consumable items such as filters, belts, and fluids.
- Engines used in racing, off-road, or other non-standard applications.
- Damage caused by failure to use proper fluids, lubricants, or cooling systems.
How to File a Warranty Claim
Filing a claim is straightforward. Follow the steps below and our team will handle the rest:
Contact Our Support Team
Call us at +1 (323) 696-7549 or visit us at 1910 George Dieter Dr, El Paso, TX 79936 and describe the issue with your part.
Provide Your Order Details
Have your order number, invoice, and a description or photos of the defect ready when you contact us.
We Review Your Claim
Our team reviews the claim and communicates the resolution — replacement, repair authorization, or refund — within 2–3 business days.
Resolution Processed
Once approved, we ship the replacement part or issue the refund promptly. Simple, honest, no runaround.
Warranty Shipping Costs
Shipping responsibilities for warranty claims depend on the nature of the claim:
- For manufacturer warranty claims on new parts, shipping to and from the manufacturer is generally the responsibility of the part owner, as required by most manufacturers.
- For defects confirmed to be our error (wrong part, part not as described), Engines For Sale USA covers return shipping costs.
- We will always communicate shipping expectations clearly before you send anything back.
Local Service Center Repairs
In certain warranty situations — particularly for new parts — repairs may be authorized at a certified local service center near you, rather than requiring you to ship the part back to us or the manufacturer.
- Local repair authorization is subject to manufacturer approval on a case-by-case basis.
- You must receive written or verbal authorization from us before proceeding with local repairs.
- Unauthorized local repairs may void coverage under the manufacturer warranty.
- Contact our team and we'll coordinate the fastest, most convenient resolution for you.
Questions About Your Warranty?
If you're unsure about what's covered on a specific part, or you need help initiating a claim, don't guess — just reach out. Our team is here to give you a straight answer.
📞 +1 (323) 696-7549
📍 1910 George Dieter Dr, El Paso, TX 79936
🌐 enginesforsaleusa.com
Warranty Coverage Summary
A quick-reference breakdown of what's covered, what's not, and who's responsible.
| Part Type | Coverage | Duration | Return Shipping | Status |
|---|---|---|---|---|
| New Auto Parts | Manufacturer defects, materials & workmanship | Per manufacturer terms | Customer responsibility | ✔ Covered |
| Used Engines | Working condition at time of delivery guaranteed | Report within 7 days of delivery | We cover if our error | ✔ Covered |
| Used Transmissions | Working condition at time of delivery guaranteed | Report within 7 days of delivery | We cover if our error | ✔ Covered |
| Improper Installation | Not covered | — | Customer responsibility | ✖ Not Covered |
| Accidental Damage | Not covered | — | Customer responsibility | ✖ Not Covered |
| Wear & Tear | Not covered | — | — | ✖ Not Covered |
| Modified Parts | Voids all coverage | — | — | ✖ Void |
| Transferable Mfr. Warranty | Case-by-case, subject to manufacturer approval | Per manufacturer terms | Transfer fees may apply | ⚠ Conditional |
Need Warranty Help?
Our team is ready to assist with any warranty question or claim. Reach out directly — we give you real answers, not automated responses.
Your Purchase, Protected
We've helped thousands of customers across all 48 states find the right engine — and stand behind every single sale with honest warranty coverage and real human support.
📞 Call For Warranty HelpShop With Confidence at Engines For Sale USA
Every engine backed by our warranty promise. Browse our inventory or call us to find your perfect match.