Track Your Order

Most engines ship within 1–2 business days of order confirmation and arrive within 3–7 business days depending on your location. We ship from El Paso, TX, so customers in the Southwest typically receive orders faster. You'll receive a firm delivery estimate once your tracking number is issued.

Your tracking number is emailed to you once your engine is picked up by the freight carrier — usually within 24–48 hours of placing your order. Check your spam folder if you don't see it. You can also call us at +1 (323) 696-7549 and we'll look it up instantly.

If your order hasn't shipped yet, we can update your delivery address at no charge. Once a shipment is in transit, address changes may be subject to a carrier rerouting fee. Contact us immediately at +1 (323) 696-7549 if you need to make a change.

Inspect your engine before signing the delivery receipt. If there is visible damage, note it on the delivery paperwork and take photos immediately. Contact us within 48 hours of delivery. We will work with the freight carrier to file a claim and arrange a replacement at no cost to you.

A core charge is a refundable deposit on your old engine. When your new engine arrives, you have 30 days to return your old (core) engine to us using the prepaid return label included in your shipment. Once received and inspected, your core deposit will be refunded within 5–7 business days.

Absolutely! You're welcome to pick up your engine directly from our warehouse at 1910 George Dieter Dr, El Paso, TX 79936. Call us first at +1 (323) 696-7549 to schedule your pickup appointment and ensure your engine is ready when you arrive.